Cookies

Last Updated: [13-02-2025]
This Cookie Policy explains how VettingMate ("we", "us", "our") uses cookies and similar technologies when you visit our website or use our platform. By using our website and services, you consent to the use of cookies as described in this policy. Please read this policy carefully to understand how we use cookies, the types of cookies we use, and your choices regarding cookies.
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1. What are Cookies?
Cookies are small text files that are placed on your device (such as your computer, mobile phone, or tablet) when you visit a website. Cookies allow the website to remember your actions and preferences (such as login details, language preferences, and other settings) over a period of time, so you don’t have to re-enter them each time you visit or navigate between pages.
There are different types of cookies that perform different functions. Some cookies are essential for the website to work, while others help us improve our services and your user experience.
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2. Types of Cookies We Use
We use the following categories of cookies on our website and platform:
2.1 Strictly Necessary Cookies
These cookies are essential for the functioning of our website and services. They allow you to navigate our platform and access secure areas, such as logging into your account or completing transactions. Without these cookies, certain services cannot be provided.
• Examples: Session cookies, authentication cookies.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to track website performance, identify issues, and improve user experience by providing insights into how our services are used.
• Examples: Google Analytics, Hotjar.
2.3 Functional Cookies
These cookies allow our website to remember choices you make (such as language preferences, region, and display settings) to provide a more personalised experience. They enhance your experience by remembering your preferences.
• Examples: Language selection cookies, display preferences cookies.
2.4 Targeting or Advertising Cookies
These cookies are used to deliver targeted ads and measure their effectiveness. They help track your browsing activities across different websites, allowing us to offer content and ads that are relevant to you. These cookies may also be used by third-party advertisers.
• Examples: Google AdWords, Facebook Pixel.
2.5 Third-Party Cookies
In addition to the cookies we use, third-party services (such as analytics providers, social media platforms, and advertisers) may place cookies on your device when you interact with our website. These cookies are subject to the privacy and cookie policies of the third-party service providers.
• Examples: Social media buttons (Facebook, Twitter), advertising networks.
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3. How We Use Cookies
We use cookies for the following purposes:
• To make our website functional, secure, and efficient.
• To analyse and improve user behaviour, track performance, and enhance the user experience.
• To personalise your experience, such as remembering your login details or preferences.
• To serve targeted advertisements and measure the effectiveness of advertising campaigns.
• To provide social media features, such as the ability to share content via social media platforms.
4. Consent to the Use of Cookies
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When you first visit our website, you will be presented with a cookie banner that provides information about the types of cookies we use and asks for your consent to their use. By clicking "Accept" on the cookie banner or continuing to use the website, you consent to the use of cookies as described in this Cookie Policy.
If you do not consent to the use of certain cookies, you can manage your cookie preferences as outlined below.
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5. How to Manage and Control Cookies
You have the right to manage your cookie preferences and can control or delete cookies through your web browser settings. Most web browsers allow you to refuse or delete cookies by adjusting your browser settings. However, please note that if you disable cookies, some features of the website may not work properly.
Here’s how you can manage cookies in popular web browsers:
• Google Chrome: Go to Settings > Privacy and security > Cookies and other site data. You can block or delete cookies from here.
• Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data. You can block or delete cookies from here.
• Safari: Go to Preferences > Privacy > Cookies and website data. You can block or delete cookies from here.
• Microsoft Edge: Go to Settings > Privacy, search, and services > Cookies and site permissions. You can block or delete cookies from here.
For more information on how to manage cookies in your browser, please visit the browser’s help or support section.
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6. Links to Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by VettingMate. We are not responsible for the privacy practices or cookie policies of third-party websites. We recommend that you review their respective privacy and cookie policies before interacting with these sites.
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7. Data Retention
Cookies on our website are retained for different periods of time, depending on their type. Some cookies are session-based, meaning they are deleted once you close your browser. Other cookies are persistent and remain on your device for a set period of time, which can vary from days to months, depending on the cookie’s purpose.
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8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or to comply with legal or regulatory requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are using cookies.
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9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please feel free to contact us at:
• Email: [email protected]
• Phone: [Insert Contact Number]
• Address: [Insert Physical Address]
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By using our website and services, you acknowledge that you have read and understood this Cookie Policy and consent to the use of cookies as outlined herein.
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This Cookie Policy is designed to comply with privacy and data protection regulations, including those specific to African jurisdictions like the Nigeria Data Protection Regulation (NDPR), POPIA (South Africa), and other relevant data security laws. The policy also provides users with clear instructions on how to manage cookies and protects user privacy throughout the cookie usage process.